Refund policy

Changed your mind? You can cancel your order at any time from placing it until 14 days after the day you, or someone you've named (not the courier), receive it. Tell us by email at whatsgood@searspizza.com with your order number. If you cancel before we post your order, we'll refund you within 14 days of you telling us. Otherwise, send the items back within 14 days of telling us. Please return them as you got them, with the tags on if you can. If they've been handled more than you would in a shop (for example worn, washed or damaged), we may take the loss in value off your refund. We'll refund the price and the original delivery charge within 14 days of the day we get them back or the day you show us proof of posting, whichever is sooner. Return postage is yours to pay.

Faulty or wrong item? Tell us within 30 days of receiving it and we'll give you a full refund, including the return postage. We'll refund you within 14 days of agreeing you're entitled to a refund. After 30 days, your rights under the Consumer Rights Act 2015 still apply.

Gift cards. You can cancel a gift card within 14 days of buying it, as long as none of it has been spent. Email us with your order number and we'll refund you in full. Otherwise, gift cards can't be refunded or exchanged for cash once bought, except where the law gives you that right.